Privacy Policy

Identity of the Data Controller

Your personal data is processed by:

Personal Data Collected

Through our website, particularly through our contact form, we may collect the following categories of personal data:

• Identity information: Full name
• Contact information: Email address, telephone number
• Communication data: Content of messages you send through our contact form

Fields marked as mandatory in the contact form are required in order to process your request. If this information is not provided, we may not be able to respond properly.

Purpose of Processing

We process your personal data for the following purposes:

• To respond to your contact requests and inquiries
• To handle communications you initiate with us
• To ensure proper functioning and security of our website

Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR:

• Pre-contractual steps (Article 6(1)(b) GDPR): Where you contact us regarding our services
• Legitimate interests (Article 6(1)(f) GDPR): For handling and responding to your requests and ensuring website security

Recipients of Your Data

Your personal data is accessible only to authorized persons within Patrimonium Insurance Brokerage and, where applicable, to technical service providers involved in hosting, website maintenance, communications or form processing, to the extent necessary for their mission.

Data Retention Period

We retain personal data submitted through the contact form for as long as necessary to process and follow up on your request, and for no longer than reasonably necessary in light of the purpose of the exchange and our legal or administrative obligations.

International Data Transfers

We do not intentionally transfer personal data outside the European Union or the European Economic Area, except where this may be necessary through certain technical service providers involved in hosting, website operation or communications. Where such transfers occur, they are carried out in accordance with applicable data protection law and subject to appropriate safeguards.

Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access
• Right of rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to data portability: You can request to receive your personal data in a structured, commonly used and machine-readable format, and to have it transmitted to another controller where technically feasible.
• Right to lodge a complaint with the Luxembourg data protection authority

Automated Decision-Making and Profiling

We do not carry out automated decision-making or profiling through this website.

Supervisory Authority

In Luxembourg, data protection is supervised by:

Contact Us Regarding Privacy

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Cookies

For more information about cookies and how to manage your preferences, please consult our Cookie Policy.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or applicable regulations. We encourage you to review this policy periodically to stay informed about how we protect your personal data.